BIG4 Batemans Bay at Easts Riverside Holiday Park is dedicated to providing premier holiday experiences to our new and returning guests.
Tripadvisor Travellers' Choice Award
BIG4 Batemans Bay is a proud winner of the esteemed Travellers' Choice Award (previously know as the "Certificate of Excellence") from Tripadvisor for consistently earning great reviews from our guests.
Read some of the most recent testimonials here, and have your own say.
BIG4 Lifetime Membership Award
We are very proud to announce that our family was honoured at the 2022 BIG4 Holiday Parks Annual Gala Awards Night, with Phillip and Dianne being inducted as BIG4 Life Members.
This is the highest award available to individuals involved with BIG4 Holiday Parks and recognises their enormous contributions to the BIG4 network and wider industry. Congratulations Phillip and Dianne!
Caravan & Camping Industry Association NSW (CCIA) President’s Award
We are absolutely thrilled that Phillip and Dianne were awarded a special President's award at the CCIA Gala Dinner and Awards night last week. They received this award for their many, many years of service and contribution to CCIA and the industry in general.
Caravan Industry Association Accreditation
The Caravan Industry Association of Australia provides a National Accreditation Program to improve the standards of businesses in the caravan industry by offering tools such as documented policies and procedures to increase efficiency of operations.
BIG4 Batemans Bay at Easts Riverside Holiday Park has been awarded this accreditation for complying with the following criteria:
- Legal compliance
- Environmental management
- Customer service
- Risk management
- Maintenance
This accreditation provides many benefits for our guests, including:
- We are committed to providing you with a quality service
- We adhere to stringent security and safety measures
- We abide by a code of conduct for customer service, complaints handling and general feedback
- We have procedures and schedules in place for regular maintenance, cleaning and repairs
- We implement procedures to minimise risk, and have emergency and evacuation procedures
Gumnut Awards
The Gumnut Awards is an environmental evaluation program for holiday parks and other suppliers to the tourism industry.
The program was developed by the Caravan and Camping Industry Association of NSW and is independently assessed by the University of Western Sydney.
The Awards acknowledge caravan and camping businesses who have shown dedication to environmental sustainability and socially responsible management.
