Home » FAQ's
We understand you might have some questions before your stay with us. Here are some of the most frequently asked questions we receive. If you have a question that isn't answered here, please don't hesitate to contact us directly.
General Information
- What are the minimum booking periods? Minimum booking periods apply during Christmas, Easter, and the October long weekend. Please contact us for specific dates and minimum stay requirements for these peak periods.
- Are your tariffs subject to change? Yes, all tariffs are subject to change without notice. We recommend booking early to secure the best rates.
- What is the child age limit? The child age limit is 4-15 years.
- Are cots available for hire? Yes, cots are available for hire. Please let us know your requirements at the time of booking.
- Is smoking allowed in the accommodation? All accommodation is strictly non-smoking.
- What if I need to cancel my booking? Please refer to our cancellation policy
Pets
- Are pets allowed? No pets are allowed at BIG4 Batemans Bay at Easts Riverside Holiday Park, with the exception of medically certified guide dogs.
Deposits
- Do I need to pay a deposit? Yes, a deposit is required within 14 days of booking.
- How much is the deposit for accommodation? The accommodation deposit is $100.00 or the cost of the first night, whichever is greater. During the Christmas period, the accommodation deposit is $400.00.
- How much is the deposit for sites? The site deposit is the cost of the first night. During the Christmas period, the site deposit is $200.00.
Accommodation
- What types of accommodation do you offer? We offer a range of accommodation options, including luxury cabins, standard cabins, powered caravan sites, powered artificial sites, ensuite caravan sites and waterfront caravan sites.
Facilities
- What facilities are available at the park? We offer a range of facilities at BIG4 Batemans Bay Easts Holiday Park which are sure to make your holiday an unforgettable one. You can find a full list of our facilities here.
Local Area
- What attractions are nearby? BIG4 Batemans Bay at Easts Riverside Holiday Park is located close to many attractions with so much to see and do in and around our beautiful region. Our friendly staff can also provide recommendations for local activities and sightseeing.
Booking
- How can I book a stay at your park? You can book online through our website or by calling us directly on 02 4476 2046.
We look forward to welcoming you to BIG4 Batemans Bay at Easts Riverside Holiday Park!
