Home » Money Back Refund Guarantee

We understand that sometimes life gets in the way of a holiday, no matter how hard you try to plan it.
BIG4 Batemans Bay at Easts Riverside Holiday Park offers a full deposit refund guarantee, so you can make your booking with confidence. If your circumstances change, we'll cheerfully refund your deposit.
- Full refund of your deposit on cancellation of your booking.
- Policy applies during all booking periods, 365 days a year.
- Bookings can be cancelled at any time before 10am on the day prior to arrival.
- If the required notice is not given a cancellation fee of 100% of the deposit paid will be charged.
Please note that we take deposits to ensure that valid bookings are made.
